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Certified Administrative Professional with Microsoft Office Specialist (MOS) Associate

Become a Certified Administrative Professional with Microsoft Office Specialist Associate

The Certified Administrative Professional (CAP) is one of the most highly respected and valuable credentials you can hold as an administrative professional. Add in the Microsoft Office Specialist (MOS) Associate certification, and you have a winning combination that proves you have the knowledge and skills needed to perform all the duties your role requires at the highest level.

This 100% online course will prepare you to successfully earn both these certifications with in-depth knowledge of workplace administration, organizational communication, records management, human resources, and more. You will even learn advanced skills for using programs in the Microsoft Office suite—all in 12 months or less! Upon course completion, you will receive prepaid vouchers to take the CAP exam and the MO-200 (Excel), MO-100 (Word), MO-300 (PowerPoint), and MO-400 (Outlook) exams.

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Job Outlook for Certified Administrative Professionals

  • The U.S. Bureau of Labor Statistics (BLS) estimates that job demand for secretaries and administrative assistants will decline 8% overall in coming years. However, employment is projected to grow for medical secretaries resulting from growth in the healthcare industry.
  • Despite a decline in employment growth, the BLS predicts around 354,000 job openings for secretaries and administrative assistants each year through 2031.
  • According to the BLS, California, New York, Texas, and Florida are among the states with the highest employment in this field.

Certified Administrative Professional with Microsoft Office Specialist Associate FAQs

  • What Kind of Salary can I Expect as a Microsoft Office Specialist? 
    As of Nov 9, 2022, the average Microsoft Office specialist salary in the U.S. is $52,391 a year, according to ZipRecruiter. They also report salaries as high as $110,000 and as low as $22,000, depending upon location and experience.
  • What Kind of Salary can I Expect as a Certified Administrative Professional? 
    As of Nov 17, 2022, according to Payscale, the average Certified Administrative Professional (CAP) salary is $63,000 per year. Furthermore, according to, the average base salary of administrative assistants is between the range of $38,944 to $49,184, with a median of $43,583.
  • What is a Microsoft Office Specialist?
    According to online tech blog Web Tribunal, Microsoft Office makes up nearly half (47.5%) of the office productivity software used in the world, and 731,000 companies in the U.S. currently use Office 365. The Microsoft Office Specialist (MOS) Associate certification will demonstrate that you have the skills needed to effectively and efficiently use programs such as Microsoft Word, Excel, PowerPoint, and Outlook. As a part of this course, you will be provided with a voucher for the MOS Associate Exams.
  • What is a Certified Administrative Professional Certification?
    Earning your Certified Administrative Professional (CAP) designation proves to employers that you not only have the knowledge it takes to be successful in the profession but also that you have the ability to apply this knowledge in a real workplace. In order to pass the CAP exam, offered by the International Association of Administrative Professionals (IAAP), you will need to master the fundamentals of workplace administration, including organizational communication skills, records management, and human resources. As a part of this course, you will be provided with a voucher for the CAP exam.
  • Is there Job Demand for CAP and MOS Associated Certification? 
    Because there is a projected decline in job growth across the secretary and administrative assistant field, earning certifications like the CAP and MOS Associate will become more valuable than ever before as a way to differentiate yourself from others in the field. Some sectors, such as healthcare, will see an increase in administrative jobs despite the predicted decline overall, and 354,000 professionals will still be needed each year through the year 2031. 

course objectives

  • Learn to perform the key duties and responsibilities of an administrative assistant
  • Understand how to effectively use Microsoft Office applications including Word, Excel, PowerPoint, and Outlook at an advanced level
  • Develop a full understanding of the Certified Administrative Professional (CAP) body of knowledge
  • Learn how to apply relevant, real-world administrative professional skills
  • Gain the knowledge necessary to pass the CAP exam
  • Prepare to sit for the Microsoft Office Specialist (MOS) Associate certification exams

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Prerequisites and Requirements

There are no specific prerequisites for taking this course. However, you must have previous experience as an administrative professional to be eligible to sit for the Certified Administrative Professional Exam.


  1. Microsoft Office Specialist (MOS) Associate Certification
    1. Microsoft Word
    2. Microsoft Excel
    3. Microsoft PowerPoint
    4. Microsoft Outlook
  2. Certified Administrative Professional
    1. Organizing Communication (Part 1)
    2. Organizing Communication (Part 2)
    3. Business Writing and Document Production
    4. Technology and Information Distribution
    5. Office and Records Management
    6. Event and Project Management
    7. Human Resources
    8. Financial Functions
    9. Workplace Behaviors
    10. Becoming and Administrative Assistant and Advancing Your Career


Becky Swaim

Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

Tracy Berry

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.

Registration and Enrollment

This course is 100% online. Start anytime.

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